Privacy Policy

1. The Data We Collect

To provide safe and professional instruction, we collect:

• Identity & Contact Data: Name, date of birth, email, and phone number.

• Health Data (Special Category): Information about injuries, medical conditions, or pregnancy provided on your intake form. We process this for your safety based on your explicit consent.

• Marketing Data: Your preferences for receiving news and offers.

• Visual Data: Photos or videos taken during classes or events (see Section 6).

 

2. How We Use Your Data

We use your information to:

• Fulfil our contract: Manage your bookings, payments, and class attendance.

• Ensure safety: Tailor exercises to your health needs.

• Promote the studio: Share the studio's energy via social media marketing (with your consent).

 

3. Lawful Basis for Processing

We only process data when we have a legal reason, primarily:

• Contract: Necessary to provide the classes you purchased.

• Explicit Consent: Used for health data and marketing.

• Legitimate Interests: To improve our services or for basic business administration.

 

4. Your Consumer Rights

Under the Consumer Rights Act 2015, you are entitled to services performed with reasonable care and skill. If our services do not meet these standards, you have the right to request a repeat performance or a price reduction.

 

5. Your Data Protection Rights

Under UK GDPR, you have the following rights:

• Access: Request a copy of your data.

• Correction: Ask us to fix inaccurate information.

• Erasure: Request we delete your data (the "right to be forgotten").

• Withdraw Consent: You can change your mind about marketing or health data processing at any time.

 

6. Social Media & Marketing

We love to share our community's progress!

• Photos & Videos: We may take photos or videos during classes for use on our Instagram, Facebook, or website. We will always ask for your verbal or written consent before featuring you prominently.

• Reviews: If you leave a public review, we may share this on our social media to promote the studio.

• Opt-out: You have the right to opt-out of being filmed or photographed at any time. Simply inform the instructor before class.

 

7. Data Retention & Security

We store your data securely (e.g., password-protected booking systems) and only keep it as long as necessary for legal, accounting, or insurance purposes (typically 6–7 years).

 

8. Contact Us

For any questions or to exercise your rights, please contact:
theoneroomrstudioltd@gmail.com
Unit 086, Basepoint Dartford Business Centre, Victoria Road, Dartford, UK, DA1 5FS

If you are unhappy with how we handle your data, you can complain to the Information Commissioner’s Office (ICO).